All Systems Operational

Uptime over the past 90 days. View historical uptime.
Acre Access Control: CA Cloud Stack Operational
API Services Operational
Events Services Operational
Mercury Hardware Comms Operational
Fits Operational
Acre Access Control: US Cloud Stack Operational
API Services Operational
Events Services Operational
Mercury Hardware Comms Operational
Fits Operational
Licensing Operational
Acre Access Control: EU Cloud Stack Operational
API Services Operational
Events Services Operational
Mercury Hardware Comms Operational
Fits Operational
Licensing Operational
Acre Access Control: IN Cloud Stack Operational
API Services Operational
Events Services Operational
Mercury Hardware Comms Operational
Fits Operational
Acre Access Control: GovCloud Stack Operational
API Services Operational
Events Services Operational
Mercury Hardware Comms Operational
Licensing Operational
ACT365 - EU Stack Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Routine Infrastructure Maintenance - IN Cloud Stack
Completed - The scheduled infrastructure maintenance on the Acre Access Control production India (IN) stack has been completed. Verification is finished and all services are operating normally.

Event processing has returned to normal. No further impact is expected.

Thank you for your patience. If you notice any unexpected behavior, please contact Acre Support.
Oct 16, 18:00 UTC
Verifying - The infrastructure updates to the Acre Access Control production India (IN) stack have been completed. We are now verifying that all services are operating normally.

During this stage, a brief delay in event processing may still be visible as systems settle. No further impact is expected.

We will post a final update once verification is complete.
Oct 16, 17:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:00 UTC
Scheduled - We will be performing scheduled infrastructure updates on the Acre Access Control production India (IN) stack.

Expected Impact: This is a zero-downtime upgrade. A brief interruption to event processing may occur while services restart. No extended service disruption is expected.

This is an infrastructure change only and does not include a software release.

We will post updates here if anything changes during the window. Subscribers to India stack notifications will be alerted automatically.
Oct 16, 12:19 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

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